Posts by Matt Koulas

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Matt Koulas

Matt has 15+ years of experience leading teams, working in companies with outstanding and innovative company culture, and operates two businesses of his own. His passion for company culture grew out of his personal experience with amazing company culture as well as the negative effects of acquisitions on culture.
4 workers in a storefront smiling together

Breakdown of Employee Engagement Metrics

No news is good news. Right? Wrong.  While your employees may be at work, managing their tasks okay, and not causing any trouble, they could still be disengaged. They may even be looking for another job!  Organizations that assume their workforce is satisfied and happy could set themselves up for

Woman working in medical office setting

eNPS Best Practices: Do These 10 Things to Get the Most Out of Your Surveys

Most employers understand the benefit of knowing if their employees are happy, miserable, or somewhere in between. This information can help leaders address problems and make changes that increase workplace satisfaction and reduce turnover. But, sometimes, it’s challenging to get team members to give up their true, unvarnished opinions about

Professional learning and development instructor talking to colleagues

Learning and Development Survey Questions, Tips, and More

Employees appreciate it when their companies give them opportunities to improve and expand their skill sets. According to the LinkedIn Workplace Learning Report 2024, 70% of people say learning improves their sense of connection to their organization. However, how can leaders know which of the many types of training to

two male colleagues standing side by side

Employee Satisfaction Survey Questions and Best Practices

Savvy employers want their workers to be happy and engaged with their jobs. And, it seems, they are.  According to a survey by The Conference Board, overall job satisfaction is at 62% in 2023.  Now, before you clap and yell “our work here is done!” Stop. While high job satisfaction

Coworkers talking in the office

Top Employee Communication Strategies

Bad communication stinks. Workplaces that lack strong communication channels are more likely to suffer from misunderstandings, confusion, stifled creativity, and poor to mediocre collaboration. Effective communication is the foundation of any successful workplace. It can increase employee engagement, enhance productivity, and help businesses reach their goals. What are some effective employee communication strategies?

Woman burned out at work

Are Your Employees Burned-Out? 9 Signs to Look For

Employee burnout is rampant. SHRM’s Employee Mental Health in 2024 Research Series found that 44% of 1,405 surveyed U.S. employees feel burned out at work and 51% feel “used up” at the end of the workday. Recognizing employee burnout signs early can help turn around its negative consequences. Want to know if